Interview with Amazon Business Country Manager DACH/CEE Region Florian Böhme
22nd October 2020 | News
Amazon Business is the marketplace for corporate customers of the world’s leading online retailer Amazon.com. In an interview, Country Manager Amazon Business DACH-/CEE-Region Florian Böhme explains how Amazon Business has come through the Corona crisis, how digitization is progressing in medium-sized businesses and which developments Amazon Business is aiming for in the near future.
Florian, what is your biggest challenge in terms of digitization?
Always new ones: Together with our customers, we regularly tackle the challenges of digitizing purchasing – with lots of ideas, fun and impressive results.
One topic currently dominates purchasing: COVID-19. What impact is the corona crisis having on Amazon Business?
This year certainly did not go as we all expected. Nevertheless, we are proud of the work we did together with our customers this year.
We have been able to help educational, health and local governments and other organizations to provide their facilities with what they desperately needed in these difficult times. Many hospitals, doctors’ offices or pharmacies have been under pressure in recent months and have had to deal with delivery problems.
The reason: the demand for critical goods increased rapidly and lead times were no longer days but weeks. We used our expertise and connections with thousands of manufacturers and suppliers around the world to source and deliver urgently needed materials.
Onventis was the first e-procurement provider in Germany to integrate Amazon Business into structured purchasing processes. What has changed since then and how is your business model generally accepted by German SMEs?
In the meantime, there are many customers from a wide range of industries who work successfully with us. Meanwhile 23 of the DAX30 companies use Amazon Business. A great many SMEs also manage their tail spend or MRO goods through us. Some are taking their first digital steps with us in terms of procurement. At the same time, we are observing a continuing increase in interest in integrated, digital procurement solutions such as Onventis, especially among small and medium-sized companies. That feels great and we look forward to working with our partners to help many more companies make their procurement more digital.
What exciting developments for corporate purchasing will Amazon Business have to offer in the near future?
We are always thinking of the customer and want to support them in digitizing their procurement and managing the tail spend. In addition, we are constantly working to improve our service. We will continue to do so in the coming months and years.
Florian, thank you very much for the interview.
Country Manager Amazon Business DACH-/CEE-Region